Twilio: Packet Loss Impacting Voice Calls with Programmable Voice and Elastic SIP Trunking
Timeline of updates
- resolved
Our monitoring systems detected packet loss that could have degraded Programmable Voice and Elastic SIP Trunking between 18:55 and 19:45 PST. We are no longer detecting packet loss and all systems are operational.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2021-02-04 03:49 UTC, resolved after 35 min, 1 update(s).
- Title
- Packet Loss Impacting Voice Calls with Programmable Voice and Elastic SIP Trunking
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/n85wmzrj6t24
Twilio profileRecent Twilio incidentsAll outages on February 4, 2021Twilio in February 2021MarkdownJSON