# Twilio: Packet Loss Impacting Voice Calls with Programmable Voice and Elastic SIP Trunking

> Twilio status incident “Packet Loss Impacting Voice Calls with Programmable Voice and Elastic SIP Trunking” on 2021-02-04: impact none (vendor’s label), 35 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/n85wmzrj6t24
Last updated: 2021-02-04T04:24:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-02-04 03:49 UTC · Resolved: 2021-02-04 04:24 UTC · Duration: 35 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/n85wmzrj6t24](https://status.twilio.com/incidents/n85wmzrj6t24)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-02-04 04:24 UTC: Our monitoring systems detected packet loss that could have degraded Programmable Voice and Elastic SIP Trunking between 18:55 and 19:45 PST. We are no longer detecting packet loss and all systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-02-04 03:49 UTC, resolved after 35 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/n85wmzrj6t24
- Citation: Twilio, “Packet Loss Impacting Voice Calls with Programmable Voice and Elastic SIP Trunking” (2021-02-04 03:49 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/n85wmzrj6t24 (CC BY 4.0).
- Markdown link: `[Twilio: Packet Loss Impacting Voice Calls with Programmable Voice and Elastic SIP Trunking (2021-02-04)](https://rewindex.com/company/twilio/incidents/n85wmzrj6t24)`


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Canonical: https://rewindex.com/company/twilio/incidents/n85wmzrj6t24 · Markdown: https://rewindex.com/company/twilio/incidents/n85wmzrj6t24.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/n85wmzrj6t24 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:38:43.364Z