Twilio: United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Affected components: CARRIER NETWORK - Lookup Identity MatchLookup Identity MatchCARRIER NETWORK - Lookup SIM SwapLookup SIM SwapCARRIER NETWORK - Legacy Identity MatchAndAttributesLegacy Identity MatchAndAttributes
Timeline of updates
- scheduled
Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 20 October 2026 at 15:20 PDT until 20 October 2026 at 18:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.
Impacted Products: Legacy Identity MatchAndAttributes, Lookup Identity Match, Lookup SIM Swap
We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
- scheduledDeleted by the vendor
Maintenance will begin as scheduled in 60 minutes.
- in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed
The scheduled maintenance has been completed.
Changes Rewindex caught on this incident
- Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Vodafone
- Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Vodafone
- Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
3311db9a7003d292…Version 2 captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c3a348ec466f6d7d…Version 3 captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
05f3733af93a55e6…Version 4 captured
In the 2026-10-27 checkpoint, timestamped by DigiCert and FreeTSA on . Record hash
a1704589d317ed33…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Maintenance posted by Twilio, started 2026-10-20 12:08 UTC, resolved after 14 h, 4 update(s); edited after publishing.
- Title
- United Kingdom Account Security Carrier Partner Maintenance - Vodafone
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/mhqvjmpkv37z
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