# Twilio: United Kingdom Account Security Carrier Partner Maintenance - Vodafone

> Twilio maintenance “United Kingdom Account Security Carrier Partner Maintenance - Vodafone” on 2026-10-20: impact maintenance (vendor’s label), 14 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/mhqvjmpkv37z
Last updated: 2026-10-27T16:54:03Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-20 12:08 UTC · Resolved: 2026-10-21 01:45 UTC · Duration: 14 h
- Updates: 4 · Affected components: CARRIER NETWORK - Lookup Identity Match, Lookup Identity Match, CARRIER NETWORK - Lookup SIM Swap, Lookup SIM Swap, CARRIER NETWORK - Legacy Identity MatchAndAttributes, Legacy Identity MatchAndAttributes
- [Vendor status page: https://stspg.io/5wht3vhwv2gv](https://stspg.io/5wht3vhwv2gv)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **scheduled** 2026-10-20 12:08 UTC: Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 20 October 2026 at 15:20 PDT until 20 October 2026 at 18:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Legacy Identity MatchAndAttributes, Lookup Identity Match, Lookup SIM Swap We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
- **scheduled** 2026-10-20 21:20 UTC _(deleted by the vendor)_: Maintenance will begin as scheduled in 60 minutes.
- **in progress** 2026-10-20 22:20 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-21 01:45 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-20 21:23 UTC: [Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/change/r655b6b5b837070.md)
- 2026-10-20 22:23 UTC: [Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/change/r652a7e2df3feaf.md)
- 2026-10-27 16:54 UTC: [Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/change/r527247dd285ee3.md)

## Cite this

Maintenance posted by Twilio, started 2026-10-20 12:08 UTC, resolved after 14 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/mhqvjmpkv37z
- Citation: Twilio, “United Kingdom Account Security Carrier Partner Maintenance - Vodafone” (2026-10-20 12:08 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/mhqvjmpkv37z (CC BY 4.0).
- Markdown link: `[Twilio: United Kingdom Account Security Carrier Partner Maintenance - Vodafone (2026-10-20)](https://rewindex.com/company/twilio/incidents/mhqvjmpkv37z)`


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Canonical: https://rewindex.com/company/twilio/incidents/mhqvjmpkv37z · Markdown: https://rewindex.com/company/twilio/incidents/mhqvjmpkv37z.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/mhqvjmpkv37z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:29:41.225Z