Twilio: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile
Affected components: CARRIER NETWORK - SMS, Latin AmericaSMS, Latin America
Timeline of updates
- investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Changes Rewindex caught on this incident
- Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile
- Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile
- Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile
- Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile
- Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-06 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
4247a1ccdcf7e13c…Version 2 captured
In the 2026-11-06 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
db4842e04922e13a…Version 3 captured
In the 2026-11-06 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d1e66c2e2bcd0da0…
Rewindex captured a newer version after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-06 21:21 UTC, not resolved, 6 update(s); edited after publishing.
- Title
- SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/m5yrng0zkwr5
Twilio profileRecent Twilio incidentsAll outages on November 6, 2026Twilio in November 2026MarkdownJSON