# Twilio: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile

> Twilio status incident “SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile” on 2026-11-06: impact minor (vendor’s label), 6 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/m5yrng0zkwr5
Last updated: 2026-11-07T13:03:59Z

- Impact (vendor’s label): minor
- Status: identified · edited after publishing
- Started: 2026-11-06 21:21 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 6 · Affected components: CARRIER NETWORK - SMS, Latin America, SMS, Latin America
- [Vendor status page: https://status.twilio.com/incidents/m5yrng0zkwr5](https://status.twilio.com/incidents/m5yrng0zkwr5)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-06 21:21 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-06 21:49 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-06 22:54 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-11-07 00:55 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **identified** 2026-11-07 04:55 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- **identified** 2026-11-07 12:56 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-11-06 21:53 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile](https://rewindex.com/change/r0ccce8d870b8e1.md)
- 2026-11-06 23:04 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile](https://rewindex.com/change/rb4be7de910f114.md)
- 2026-11-07 01:04 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile](https://rewindex.com/change/r8c30967ff911f8.md)
- 2026-11-07 05:04 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile](https://rewindex.com/change/rf31dd8aff479b9.md)
- 2026-11-07 13:03 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile](https://rewindex.com/change/rb8ee1cee1275a3.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-06 21:21 UTC, not resolved, 6 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/m5yrng0zkwr5
- Citation: Twilio, “SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile” (2026-11-06 21:21 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/m5yrng0zkwr5 (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (2026-11-06)](https://rewindex.com/company/twilio/incidents/m5yrng0zkwr5)`


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Canonical: https://rewindex.com/company/twilio/incidents/m5yrng0zkwr5 · Markdown: https://rewindex.com/company/twilio/incidents/m5yrng0zkwr5.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/m5yrng0zkwr5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-07T16:20:22.631Z