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Twilio: SMS Delivery Delays from Twilio to Telcel Mexico

MinorStatus: resolvededitedStarted Resolved (4.3 h)4 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - SMS, Latin AmericaSMS, Latin America

Timeline of updates

  1. investigating

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring

    We have observed a recovery in SMS delivery from Twilio to Telcel network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved

    The incident has been resolved and SMS delivery from Twilio to Telcel network subscribers in Mexico is operating normally.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-25 23:15 UTC, resolved after 4.3 h, 4 update(s); edited after publishing.

Title
SMS Delivery Delays from Twilio to Telcel Mexico
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/m09vtrnmmjty

Twilio profileRecent Twilio incidentsAll outages on October 25, 2026Twilio in October 2026MarkdownJSON