Twilio: Account’s Balance Not Updating in Console After Successful Payments
Timeline of updates
- resolved
Twilio billing was degraded for 22 hours and 9 minutes between 10:42 AM Pacific Time on 10/25/2023 and 8:51 AM Pacific Time on 10/26/2023. During this period of time, customers may have been notified that payments were successful, but the funds were not reflected in the Twilio Console. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2023-10-26 18:37 UTC, resolved after 1.0 h, 1 update(s).
- Title
- Account’s Balance Not Updating in Console After Successful Payments
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/l2v5h8q31cmt
Twilio profileRecent Twilio incidentsAll outages on October 26, 2023Twilio in October 2023MarkdownJSON