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Twilio: Duplicate Messages Delivered to Some Users

MinorStatus: resolvedStarted Resolved (6 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio Programmable Messaging was degraded for 12 minutes between 16:11 and 16:23 Pacific Time on 09/12/2023. During this period of time some users may have received duplicate messages. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-09-12 22:56 UTC, resolved after 6 min, 1 update(s).

Title
Duplicate Messages Delivered to Some Users
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/l0l0wf43g2gb

Twilio profileRecent Twilio incidentsAll outages on September 12, 2023Twilio in September 2023MarkdownJSON