Twilio: Infrastructure Maintenance on the San Jose (US2) PoP
Affected components: Programmable Messaging APIPROGRAMMABLE MESSAGING - Programmable Messaging API
Timeline of updates
- scheduled
Twilio will conduct infrastructure maintenance on the San Jose (US2) PoP on October 21, 2026, from 10:00pm PDT until 11:30pm PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays during traffic re-convergence for traffic routing to and from Twilio’s US2/San Jose edge location.
- scheduledDeleted by the vendor
Maintenance will begin as scheduled in 60 minutes.
- in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed
The scheduled maintenance has been completed.
Changes Rewindex caught on this incident
- Incident updated: Infrastructure Maintenance on the San Jose (US2) PoP
- Incident updated: Infrastructure Maintenance on the San Jose (US2) PoP
- Incident updated: Infrastructure Maintenance on the San Jose (US2) PoP
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
b5b6aad3a9829d61…Version 2 captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
781ae01add138aaa…Version 3 captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c45b66469bd409c8…Version 4 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
a5df2630b06fa723…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Maintenance posted by Twilio, started 2026-09-15 22:09 UTC, resolved after 36 d, 4 update(s); edited after publishing.
- Title
- Infrastructure Maintenance on the San Jose (US2) PoP
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/jqlp1l8dk2jg
Twilio profileRecent Twilio incidentsAll outages on September 15, 2026Twilio in September 2026MarkdownJSON