# Twilio: Infrastructure Maintenance on the San Jose (US2) PoP

> Twilio maintenance “Infrastructure Maintenance on the San Jose (US2) PoP” on 2026-09-15: impact maintenance (vendor’s label), 36 d, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/jqlp1l8dk2jg
Last updated: 2026-10-28T16:44:12Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-09-15 22:09 UTC · Resolved: 2026-10-22 06:31 UTC · Duration: 36 d
- Updates: 4 · Affected components: Programmable Messaging API, PROGRAMMABLE MESSAGING - Programmable Messaging API
- [Vendor status page: https://stspg.io/czf069m56fcm](https://stspg.io/czf069m56fcm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **scheduled** 2026-09-15 22:09 UTC: Twilio will conduct infrastructure maintenance on the San Jose (US2) PoP on October 21, 2026, from 10:00pm PDT until 11:30pm PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays during traffic re-convergence for traffic routing to and from Twilio’s US2/San Jose edge location.
- **scheduled** 2026-10-22 04:01 UTC _(deleted by the vendor)_: Maintenance will begin as scheduled in 60 minutes.
- **in progress** 2026-10-22 05:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-22 06:31 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-22 04:03 UTC: [Incident updated: Infrastructure Maintenance on the San Jose (US2) PoP](https://rewindex.com/change/r75700aea027fe0.md)
- 2026-10-22 05:03 UTC: [Incident updated: Infrastructure Maintenance on the San Jose (US2) PoP](https://rewindex.com/change/r7a46a8d9858de5.md)
- 2026-10-28 16:44 UTC: [Incident updated: Infrastructure Maintenance on the San Jose (US2) PoP](https://rewindex.com/change/r3ed923271c0803.md)

## Cite this

Maintenance posted by Twilio, started 2026-09-15 22:09 UTC, resolved after 36 d, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/jqlp1l8dk2jg
- Citation: Twilio, “Infrastructure Maintenance on the San Jose (US2) PoP” (2026-09-15 22:09 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/jqlp1l8dk2jg (CC BY 4.0).
- Markdown link: `[Twilio: Infrastructure Maintenance on the San Jose (US2) PoP (2026-09-15)](https://rewindex.com/company/twilio/incidents/jqlp1l8dk2jg)`


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Canonical: https://rewindex.com/company/twilio/incidents/jqlp1l8dk2jg · Markdown: https://rewindex.com/company/twilio/incidents/jqlp1l8dk2jg.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/jqlp1l8dk2jg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:01:55.021Z