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Twilio: Elevated Errors Preventing Modification to Call Recordings

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    For a subset of calls from 16:24-16:33 UTC on September 24, 2025, Twilio accounts may not be able to start, stop, pause or resume a call or conference recording via the Recordings API, or be able to modify an in-progress call using the Calls API. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-09-24 16:51 UTC, resolved after 0 min, 1 update(s).

Title
Elevated Errors Preventing Modification to Call Recordings
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/jnr4t5mfktkx

Twilio profileRecent Twilio incidentsAll outages on September 24, 2025Twilio in September 2025MarkdownJSON