Twilio: Taskrouter Task Data When Querying the Events API and Cumulative Stats for a Subset of Tasks may be Skewed
Timeline of updates
- resolved
TaskRouter Events API and Cumulative Statistics endpoints was degraded for 15 minutes between 04:12 and 04: 26 Pacific Time on 12/22/2021. During this period, the TaskRouter events were dropped and hence will affect the Events and Cumulative Statistics endpoints when queried for tasks that saw activity during the time of the outage.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2022-01-05 20:49 UTC, resolved after 30 min, 1 update(s).
- Title
- Taskrouter Task Data When Querying the Events API and Cumulative Stats for a Subset of Tasks may be Skewed
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/g8zfntbq1hj6
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