# Twilio: Taskrouter Task Data When Querying the Events API and Cumulative Stats for a Subset of Tasks may be Skewed

> Twilio status incident “Taskrouter Task Data When Querying the Events API and Cumulative Stats for a Subset of Tasks may be Skewed” on 2022-01-05: impact none (vendor’s label), 30 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/g8zfntbq1hj6
Last updated: 2022-01-05T21:19:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-01-05 20:49 UTC · Resolved: 2022-01-05 21:19 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/g8zfntbq1hj6](https://status.twilio.com/incidents/g8zfntbq1hj6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-01-05 21:19 UTC: TaskRouter Events API and Cumulative Statistics endpoints was degraded for 15 minutes between 04:12 and 04: 26 Pacific Time on 12/22/2021. During this period, the TaskRouter events were dropped and hence will affect the Events and Cumulative Statistics endpoints when queried for tasks that saw activity during the time of the outage.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2022-01-05 20:49 UTC, resolved after 30 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/g8zfntbq1hj6
- Citation: Twilio, “Taskrouter Task Data When Querying the Events API and Cumulative Stats for a Subset of Tasks may be Skewed” (2022-01-05 20:49 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/g8zfntbq1hj6 (CC BY 4.0).
- Markdown link: `[Twilio: Taskrouter Task Data When Querying the Events API and Cumulative Stats for a Subset of Tasks may be Skewed (2022-01-05)](https://rewindex.com/company/twilio/incidents/g8zfntbq1hj6)`


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Canonical: https://rewindex.com/company/twilio/incidents/g8zfntbq1hj6 · Markdown: https://rewindex.com/company/twilio/incidents/g8zfntbq1hj6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/g8zfntbq1hj6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:31:13.176Z