Twilio: United States Account Security Carrier Partner Maintenance - Verizon Wireless
Affected components: CARRIER NETWORK - Lookup SIM SwapLookup SIM SwapCARRIER NETWORK - Legacy Identity MatchAndAttributesLegacy Identity MatchAndAttributesCARRIER NETWORK - Verify Silent Network AuthVerify Silent Network Auth
Timeline of updates
- scheduled
Our carrier partner Verizon Wireless United States is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 21 October 2026 at 23:00 PDT. During the maintenance window, there could be intermittent API request failures for Verizon Wireless United States customers.
Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Legacy Identity MatchAndAttributes
We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
- scheduledDeleted by the vendor
Maintenance will begin as scheduled in 60 minutes.
- in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed
The scheduled maintenance has been completed.
Changes Rewindex caught on this incident
- Incident updated: United States Account Security Carrier Partner Maintenance - Verizon Wireless
- Incident updated: United States Account Security Carrier Partner Maintenance - Verizon Wireless
- Incident updated: United States Account Security Carrier Partner Maintenance - Verizon Wireless
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-21 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
7be8f935e9b31992…Version 2 captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
6b543b837560420c…Version 3 captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
9abf7b8bd6164063…Version 4 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
038ceefbcd9a3ff5…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Maintenance posted by Twilio, started 2026-10-21 07:13 UTC, resolved after 23 h, 4 update(s); edited after publishing.
- Title
- United States Account Security Carrier Partner Maintenance - Verizon Wireless
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/dyjdsmcghmbz
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