# Twilio: United States Account Security Carrier Partner Maintenance - Verizon Wireless

> Twilio maintenance “United States Account Security Carrier Partner Maintenance - Verizon Wireless” on 2026-10-21: impact maintenance (vendor’s label), 23 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/dyjdsmcghmbz
Last updated: 2026-10-28T12:24:11Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-21 07:13 UTC · Resolved: 2026-10-22 06:01 UTC · Duration: 23 h
- Updates: 4 · Affected components: CARRIER NETWORK - Lookup SIM Swap, Lookup SIM Swap, CARRIER NETWORK - Legacy Identity MatchAndAttributes, Legacy Identity MatchAndAttributes, CARRIER NETWORK - Verify Silent Network Auth, Verify Silent Network Auth
- [Vendor status page: https://stspg.io/tfx75d4qm9f6](https://stspg.io/tfx75d4qm9f6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **scheduled** 2026-10-21 07:13 UTC: Our carrier partner Verizon Wireless United States is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 21 October 2026 at 23:00 PDT. During the maintenance window, there could be intermittent API request failures for Verizon Wireless United States customers. Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Legacy Identity MatchAndAttributes We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
- **scheduled** 2026-10-22 02:00 UTC _(deleted by the vendor)_: Maintenance will begin as scheduled in 60 minutes.
- **in progress** 2026-10-22 03:02 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-22 06:01 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-22 02:03 UTC: [Incident updated: United States Account Security Carrier Partner Maintenance - Verizon Wireless](https://rewindex.com/change/rb48118927ffccf.md)
- 2026-10-22 03:03 UTC: [Incident updated: United States Account Security Carrier Partner Maintenance - Verizon Wireless](https://rewindex.com/change/red21f3083fe988.md)
- 2026-10-28 12:24 UTC: [Incident updated: United States Account Security Carrier Partner Maintenance - Verizon Wireless](https://rewindex.com/change/r4c2c1833835e43.md)

## Cite this

Maintenance posted by Twilio, started 2026-10-21 07:13 UTC, resolved after 23 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/dyjdsmcghmbz
- Citation: Twilio, “United States Account Security Carrier Partner Maintenance - Verizon Wireless” (2026-10-21 07:13 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/dyjdsmcghmbz (CC BY 4.0).
- Markdown link: `[Twilio: United States Account Security Carrier Partner Maintenance - Verizon Wireless (2026-10-21)](https://rewindex.com/company/twilio/incidents/dyjdsmcghmbz)`


---
Canonical: https://rewindex.com/company/twilio/incidents/dyjdsmcghmbz · Markdown: https://rewindex.com/company/twilio/incidents/dyjdsmcghmbz.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dyjdsmcghmbz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:55:58.333Z