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Twilio: Users Unable to Verify Phone Number on Newly-Created Twilio Accounts

MinorStatus: resolvedStarted Resolved (1.5 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The issue preventing some users from verifying their phone number when creating a new Twilio account has been resolved and the service is operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-06-24 18:02 UTC, resolved after 1.5 h, 1 update(s).

Title
Users Unable to Verify Phone Number on Newly-Created Twilio Accounts
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/dgfwhz4qxvhq

Twilio profileRecent Twilio incidentsAll outages on June 24, 2025Twilio in June 2025MarkdownJSON