# Twilio: Users Unable to Verify Phone Number on Newly-Created Twilio Accounts

> Twilio status incident “Users Unable to Verify Phone Number on Newly-Created Twilio Accounts” on 2025-06-24: impact minor (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/dgfwhz4qxvhq
Last updated: 2025-06-24T19:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-06-24 18:02 UTC · Resolved: 2025-06-24 19:31 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dgfwhz4qxvhq](https://status.twilio.com/incidents/dgfwhz4qxvhq)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-06-24 19:31 UTC: The issue preventing some users from verifying their phone number when creating a new Twilio account has been resolved and the service is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-06-24 18:02 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/dgfwhz4qxvhq
- Citation: Twilio, “Users Unable to Verify Phone Number on Newly-Created Twilio Accounts” (2025-06-24 18:02 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/dgfwhz4qxvhq (CC BY 4.0).
- Markdown link: `[Twilio: Users Unable to Verify Phone Number on Newly-Created Twilio Accounts (2025-06-24)](https://rewindex.com/company/twilio/incidents/dgfwhz4qxvhq)`


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Canonical: https://rewindex.com/company/twilio/incidents/dgfwhz4qxvhq · Markdown: https://rewindex.com/company/twilio/incidents/dgfwhz4qxvhq.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dgfwhz4qxvhq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:22:47.983Z