rewindex

CompaniesTwilioIncidents

Twilio: United Kingdom Account Security Carrier Partner Maintenance - Vodafone

MaintenancemaintenanceStatus: completededitedStarted Resolved (17 h)3 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - Legacy Identity MatchAndAttributesCARRIER NETWORK - Lookup Identity MatchCARRIER NETWORK - Lookup SIM SwapLegacy Identity MatchAndAttributesLookup Identity MatchLookup SIM Swap

Timeline of updates

  1. scheduled

    Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 24 October 2026 at 15:00 PDT until 24 October 2026 at 21:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.
    Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
    We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

  2. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed

    The scheduled maintenance has been completed.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Maintenance posted by Twilio, started 2026-10-24 11:36 UTC, resolved after 17 h, 3 update(s); edited after publishing.

Title
United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/cczym5dhnrbh

Twilio profileRecent Twilio incidentsAll outages on October 24, 2026Twilio in October 2026MarkdownJSON