# Twilio: United Kingdom Account Security Carrier Partner Maintenance - Vodafone

> Twilio maintenance “United Kingdom Account Security Carrier Partner Maintenance - Vodafone” on 2026-10-24: impact maintenance (vendor’s label), 17 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/cczym5dhnrbh
Last updated: 2026-10-25T04:53:48Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-24 11:36 UTC · Resolved: 2026-10-25 04:45 UTC · Duration: 17 h
- Updates: 3 · Affected components: CARRIER NETWORK - Legacy Identity MatchAndAttributes, CARRIER NETWORK - Lookup Identity Match, CARRIER NETWORK - Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Identity Match, Lookup SIM Swap
- [Vendor status page: https://status.twilio.com/incidents/cczym5dhnrbh](https://status.twilio.com/incidents/cczym5dhnrbh)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **scheduled** 2026-10-24 11:36 UTC: Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 24 October 2026 at 15:00 PDT until 24 October 2026 at 21:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
- **in progress** 2026-10-24 22:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-25 04:45 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-24 22:03 UTC: [Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/change/r83d0d20c430227.md)
- 2026-10-25 04:53 UTC: [Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/change/r4b4f8cd979733e.md)

## Cite this

Maintenance posted by Twilio, started 2026-10-24 11:36 UTC, resolved after 17 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/cczym5dhnrbh
- Citation: Twilio, “United Kingdom Account Security Carrier Partner Maintenance - Vodafone” (2026-10-24 11:36 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/cczym5dhnrbh (CC BY 4.0).
- Markdown link: `[Twilio: United Kingdom Account Security Carrier Partner Maintenance - Vodafone (2026-10-24)](https://rewindex.com/company/twilio/incidents/cczym5dhnrbh)`


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Canonical: https://rewindex.com/company/twilio/incidents/cczym5dhnrbh · Markdown: https://rewindex.com/company/twilio/incidents/cczym5dhnrbh.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/cczym5dhnrbh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:18:20.638Z
