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Twilio: Lookup Identity Match Lookup V2 API package Increased Error Rate

No impact listedStatus: resolvedStarted Resolved (1.6 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We are no longer seeing an increased error rate for some customers using the Identity Match Lookup V2 API package, all packages are working normally. This incident has been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-04-27 23:17 UTC, resolved after 1.6 h, 1 update(s).

Title
Lookup Identity Match Lookup V2 API package Increased Error Rate
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/c7b40qsd7nkm

Twilio profileRecent Twilio incidentsAll outages on April 27, 2026Twilio in April 2026MarkdownJSON