# Twilio: Lookup Identity Match Lookup V2 API package Increased Error Rate

> Twilio status incident “Lookup Identity Match Lookup V2 API package Increased Error Rate” on 2026-04-27: impact none (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/c7b40qsd7nkm
Last updated: 2026-04-28T00:53:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-04-27 23:17 UTC · Resolved: 2026-04-28 00:53 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/c7b40qsd7nkm](https://status.twilio.com/incidents/c7b40qsd7nkm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-04-28 00:53 UTC: We are no longer seeing an increased error rate for some customers using the Identity Match Lookup V2 API package, all packages are working normally. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-04-27 23:17 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/c7b40qsd7nkm
- Citation: Twilio, “Lookup Identity Match Lookup V2 API package Increased Error Rate” (2026-04-27 23:17 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/c7b40qsd7nkm (CC BY 4.0).
- Markdown link: `[Twilio: Lookup Identity Match Lookup V2 API package Increased Error Rate (2026-04-27)](https://rewindex.com/company/twilio/incidents/c7b40qsd7nkm)`


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Canonical: https://rewindex.com/company/twilio/incidents/c7b40qsd7nkm · Markdown: https://rewindex.com/company/twilio/incidents/c7b40qsd7nkm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/c7b40qsd7nkm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:00:17.443Z