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Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel

MinorStatus: resolvededitedStarted Resolved (2 d)8 updatesstspg.io (opens in new tab)

Affected components: CARRIER NETWORK - Voice, Middle East & AfricaVoice, Middle East & Africa

Timeline of updates

  1. identified

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. identified

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. identified

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

  6. identified

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  7. monitoring

    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  8. resolved

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Israel are operating normally.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-21 03:10 UTC, resolved after 2 d, 8 update(s); edited after publishing.

Title
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/bqw6sm29mzq3

Twilio profileRecent Twilio incidentsAll outages on October 21, 2026Twilio in October 2026MarkdownJSON