# Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel

> Twilio status incident “Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel” on 2026-10-21: impact minor (vendor’s label), 2 d, 8 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/bqw6sm29mzq3
Last updated: 2026-10-23T06:13:47Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-21 03:10 UTC · Resolved: 2026-10-23 06:04 UTC · Duration: 2 d
- Updates: 8 · Affected components: CARRIER NETWORK - Voice, Middle East & Africa, Voice, Middle East & Africa
- [Vendor status page: https://stspg.io/0scqdx6p8dxl](https://stspg.io/0scqdx6p8dxl)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **identified** 2026-10-21 03:10 UTC: Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-21 04:10 UTC: Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-21 06:16 UTC: Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **identified** 2026-10-21 10:16 UTC: Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- **identified** 2026-10-21 18:18 UTC: Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
- **identified** 2026-10-22 10:19 UTC: Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
- **monitoring** 2026-10-23 04:05 UTC: We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **resolved** 2026-10-23 06:04 UTC: The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Israel are operating normally.

## Rewindex changes for this incident

- 2026-10-21 04:13 UTC: [Incident updated: Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel](https://rewindex.com/change/r0aecb2edc9965d.md)
- 2026-10-21 06:23 UTC: [Incident updated: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel](https://rewindex.com/change/r9a019a853995e9.md)
- 2026-10-21 10:23 UTC: [Incident updated: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel](https://rewindex.com/change/r7636c529943f77.md)
- 2026-10-21 18:23 UTC: [Incident updated: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel](https://rewindex.com/change/r434126a7d5b267.md)
- 2026-10-22 10:23 UTC: [Incident updated: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel](https://rewindex.com/change/r50afc8ee0dfc6c.md)
- 2026-10-23 04:13 UTC: [Incident updated: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel](https://rewindex.com/change/r87e21fe57fabf0.md)
- 2026-10-23 06:13 UTC: [Incident updated: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel](https://rewindex.com/change/r72e7d4e6b73344.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-21 03:10 UTC, resolved after 2 d, 8 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/bqw6sm29mzq3
- Citation: Twilio, “Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel” (2026-10-21 03:10 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/bqw6sm29mzq3 (CC BY 4.0).
- Markdown link: `[Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel (2026-10-21)](https://rewindex.com/company/twilio/incidents/bqw6sm29mzq3)`


---
Canonical: https://rewindex.com/company/twilio/incidents/bqw6sm29mzq3 · Markdown: https://rewindex.com/company/twilio/incidents/bqw6sm29mzq3.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/bqw6sm29mzq3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:56:48.559Z