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Twilio: SMS Delivery Receipt Delays from Twilio to Globe Philippines

MinorStatus: resolvededitedStarted Resolved (13 h)5 updatesstatus.twilio.com (opens in new tab)

Affected components: CARRIER NETWORK - SMS, APACSMS, APAC

Timeline of updates

  1. investigating

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring

    We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring

    We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  4. monitoring

    We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

  5. resolved

    The incident has been resolved and SMS delivery receipts from Twilio to Globe network subscribers in the Philippines are operating normally.

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-07 21:22 UTC, resolved after 13 h, 5 update(s); edited after publishing.

Title
SMS Delivery Receipt Delays from Twilio to Globe Philippines
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/9tfsyfgf6sxx

Twilio profileRecent Twilio incidentsAll outages on November 7, 2026Twilio in November 2026MarkdownJSON