# Twilio: SMS Delivery Receipt Delays from Twilio to Globe Philippines

> Twilio status incident “SMS Delivery Receipt Delays from Twilio to Globe Philippines” on 2026-11-07: impact minor (vendor’s label), 13 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/9tfsyfgf6sxx
Last updated: 2026-11-08T10:43:47Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-07 21:22 UTC · Resolved: 2026-11-08 10:39 UTC · Duration: 13 h
- Updates: 5 · Affected components: CARRIER NETWORK - SMS, APAC, SMS, APAC
- [Vendor status page: https://status.twilio.com/incidents/9tfsyfgf6sxx](https://status.twilio.com/incidents/9tfsyfgf6sxx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-07 21:22 UTC: Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- **monitoring** 2026-11-07 23:09 UTC: We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **monitoring** 2026-11-08 01:12 UTC: We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- **monitoring** 2026-11-08 05:18 UTC: We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- **resolved** 2026-11-08 10:39 UTC: The incident has been resolved and SMS delivery receipts from Twilio to Globe network subscribers in the Philippines are operating normally.

## Rewindex changes for this incident

- 2026-11-07 23:13 UTC: [Incident updated: SMS Delivery Receipt Delays from Twilio to Globe Philippines](https://rewindex.com/change/ref4292c736b839.md)
- 2026-11-08 01:13 UTC: [Incident updated: SMS Delivery Receipt Delays from Twilio to Globe Philippines](https://rewindex.com/change/r081b68d43063e6.md)
- 2026-11-08 05:23 UTC: [Incident updated: SMS Delivery Receipt Delays from Twilio to Globe Philippines](https://rewindex.com/change/ra31c463dc06456.md)
- 2026-11-08 10:43 UTC: [Incident updated: SMS Delivery Receipt Delays from Twilio to Globe Philippines](https://rewindex.com/change/rdac8386a63eb50.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-07 21:22 UTC, resolved after 13 h, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/9tfsyfgf6sxx
- Citation: Twilio, “SMS Delivery Receipt Delays from Twilio to Globe Philippines” (2026-11-07 21:22 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9tfsyfgf6sxx (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Receipt Delays from Twilio to Globe Philippines (2026-11-07)](https://rewindex.com/company/twilio/incidents/9tfsyfgf6sxx)`


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Canonical: https://rewindex.com/company/twilio/incidents/9tfsyfgf6sxx · Markdown: https://rewindex.com/company/twilio/incidents/9tfsyfgf6sxx.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9tfsyfgf6sxx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-08T18:05:32.683Z