Twilio: Outbound SMS Delivery Delays to Digicel Network in Haiti
Timeline of updates
- resolved
We are experiencing SMS delivery delays when sending messages to Digicel in multiple countries. Our engineers are working with our carrier partner to resolve the issue for all countries. To better facilitate our communications, we have merged these issues into a single incident here https://status.twilio.com/incidents/7zptsrqyn522 (opens in new tab). Please utilize that incident to continue tracking the issue.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2022-04-16 12:51 UTC, resolved after 7.0 h, 1 update(s).
- Title
- Outbound SMS Delivery Delays to Digicel Network in Haiti
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/9rkzldth7lw5
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