# Twilio: Outbound SMS Delivery Delays to Digicel Network in Haiti

> Twilio status incident “Outbound SMS Delivery Delays to Digicel Network in Haiti” on 2022-04-16: impact minor (vendor’s label), 7.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/9rkzldth7lw5
Last updated: 2022-04-16T19:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-04-16 12:51 UTC · Resolved: 2022-04-16 19:52 UTC · Duration: 7.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/9rkzldth7lw5](https://status.twilio.com/incidents/9rkzldth7lw5)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-04-16 19:52 UTC: We are experiencing SMS delivery delays when sending messages to Digicel in multiple countries. Our engineers are working with our carrier partner to resolve the issue for all countries. To better facilitate our communications, we have merged these issues into a single incident here https://status.twilio.com/incidents/7zptsrqyn522. Please utilize that incident to continue tracking the issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-04-16 12:51 UTC, resolved after 7.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/9rkzldth7lw5
- Citation: Twilio, “Outbound SMS Delivery Delays to Digicel Network in Haiti” (2022-04-16 12:51 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9rkzldth7lw5 (CC BY 4.0).
- Markdown link: `[Twilio: Outbound SMS Delivery Delays to Digicel Network in Haiti (2022-04-16)](https://rewindex.com/company/twilio/incidents/9rkzldth7lw5)`


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Canonical: https://rewindex.com/company/twilio/incidents/9rkzldth7lw5 · Markdown: https://rewindex.com/company/twilio/incidents/9rkzldth7lw5.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9rkzldth7lw5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:10:09.090Z