Twilio: Issue Affecting the Creation of New Chats With WiseOwl
Timeline of updates
- resolved
The issue with Wise Owl Chats has been resolved and this feature is operating normally at this time.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2025-09-07 13:18 UTC, resolved after 1.0 h, 1 update(s).
- Title
- Issue Affecting the Creation of New Chats With WiseOwl
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/9mp89f2pj435
Twilio profileRecent Twilio incidentsAll outages on September 7, 2025Twilio in September 2025MarkdownJSON