Twilio: Our Engineers are Investigating an Issue with Retro Edge 503 errors impacting Studio
Timeline of updates
- resolved
Twilio Studio was degraded for 2 minutes between 10:31 and 10:32 Pacific Time on 01/28/2025. During this period of time customers may have experienced 503 errors. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2025-01-28 18:55 UTC, resolved after 6 min, 1 update(s).
- Title
- Our Engineers are Investigating an Issue with Retro Edge 503 errors impacting Studio
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/93r0pgnh9c63
Twilio profileRecent Twilio incidentsAll outages on January 28, 2025Twilio in January 2025MarkdownJSON