Twilio: SMS Delivery Delays from Twilio to Claro Dominican Republic
Affected components: CARRIER NETWORK - SMS, Latin AmericaSMS, Latin America
Timeline of updates
- investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring
We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in the Dominican Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved
The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in the Dominican Republic is operating normally.
Changes Rewindex caught on this incident
- Incident updated: SMS Delivery Delays from Twilio to Claro Dominican Republic
- Incident updated: SMS Delivery Delays from Twilio to Claro Dominican Republic
- Incident updated: SMS Delivery Delays from Twilio to Claro Dominican Republic
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-06 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
91e08875241e9fcb…Version 2 captured
In the 2026-11-06 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
72e3f2ed36552313…Version 3 captured
In the 2026-11-06 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c11245d5f4ede601…Version 4 captured
In the 2026-11-06 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
ba41266fef8acd4c…
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-06 17:24 UTC, resolved after 3.8 h, 5 update(s); edited after publishing.
- Title
- SMS Delivery Delays from Twilio to Claro Dominican Republic
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/8xn89j4cllbj
Twilio profileRecent Twilio incidentsAll outages on November 6, 2026Twilio in November 2026MarkdownJSON