# Twilio: SMS Delivery Delays from Twilio to Claro Dominican Republic

> Twilio status incident “SMS Delivery Delays from Twilio to Claro Dominican Republic” on 2026-11-06: impact minor (vendor’s label), 3.8 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/8xn89j4cllbj
Last updated: 2026-11-06T21:13:58Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-06 17:24 UTC · Resolved: 2026-11-06 21:10 UTC · Duration: 3.8 h
- Updates: 5 · Affected components: CARRIER NETWORK - SMS, Latin America, SMS, Latin America
- [Vendor status page: https://status.twilio.com/incidents/8xn89j4cllbj](https://status.twilio.com/incidents/8xn89j4cllbj)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-06 17:24 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-06 17:31 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-06 18:37 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **monitoring** 2026-11-06 19:08 UTC: We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in the Dominican Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **resolved** 2026-11-06 21:10 UTC: The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in the Dominican Republic is operating normally.

## Rewindex changes for this incident

- 2026-11-06 18:43 UTC: [Incident updated: SMS Delivery Delays from Twilio to Claro Dominican Republic](https://rewindex.com/change/rf1125de0bd873d.md)
- 2026-11-06 19:14 UTC: [Incident updated: SMS Delivery Delays from Twilio to Claro Dominican Republic](https://rewindex.com/change/rdb4a035973504e.md)
- 2026-11-06 21:13 UTC: [Incident updated: SMS Delivery Delays from Twilio to Claro Dominican Republic](https://rewindex.com/change/rd2a81a33aacde6.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-06 17:24 UTC, resolved after 3.8 h, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/8xn89j4cllbj
- Citation: Twilio, “SMS Delivery Delays from Twilio to Claro Dominican Republic” (2026-11-06 17:24 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/8xn89j4cllbj (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays from Twilio to Claro Dominican Republic (2026-11-06)](https://rewindex.com/company/twilio/incidents/8xn89j4cllbj)`


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Canonical: https://rewindex.com/company/twilio/incidents/8xn89j4cllbj · Markdown: https://rewindex.com/company/twilio/incidents/8xn89j4cllbj.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/8xn89j4cllbj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:22:37.972Z