Twilio: United States and Canada Twilio SMS and MMS Maintenance
Affected components: CARRIER NETWORK - SMS Toll-Free, North AmericaSMS Toll-Free, North AmericaCARRIER NETWORK - SMS Short Code, North AmericaSMS Short Code, North AmericaMMS Toll-Free, North AmericaZIPWHIP MESSAGING - MMS Toll-Free, North AmericaCARRIER NETWORK - SMS Long Code, North AmericaSMS Long Code, North AmericaCARRIER NETWORK - MMS Long Code, North AmericaMMS Long Code, North AmericaCARRIER NETWORK - MMS Short Code, North AmericaMMS Short Code, North AmericaSMS Toll-Free, North AmericaZIPWHIP MESSAGING - SMS Toll-Free, North AmericaMMS Long Code, North AmericaZIPWHIP MESSAGING - MMS Long Code, North AmericaSMS Long Code, North AmericaZIPWHIP MESSAGING - SMS Long Code, North AmericaCARRIER NETWORK - MMS Toll-Free, North AmericaMMS Toll-Free, North America
Timeline of updates
- scheduled
Twilio is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 22 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
- scheduledDeleted by the vendor
Maintenance will begin as scheduled in 60 minutes.
- in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed
The scheduled maintenance has been completed.
Changes Rewindex caught on this incident
- Incident updated: United States and Canada Twilio SMS and MMS Maintenance
- Incident updated: United States and Canada Twilio SMS and MMS Maintenance
- Incident updated: United States and Canada Twilio SMS and MMS Maintenance
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d53988e8ecca6cb4…Version 2 captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
3951f3339a02476c…Version 3 captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
12bec7670e612906…Version 4 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
0d2aba515833e678…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Maintenance posted by Twilio, started 2026-09-04 07:24 UTC, resolved after 48 d, 4 update(s); edited after publishing.
- Title
- United States and Canada Twilio SMS and MMS Maintenance
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/8hlz8c0px5mn
Twilio profileRecent Twilio incidentsAll outages on September 4, 2026Twilio in September 2026MarkdownJSON