# Twilio: United States and Canada Twilio SMS and MMS Maintenance

> Twilio maintenance “United States and Canada Twilio SMS and MMS Maintenance” on 2026-09-04: impact maintenance (vendor’s label), 48 d, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/8hlz8c0px5mn
Last updated: 2026-10-28T17:23:54Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-09-04 07:24 UTC · Resolved: 2026-10-22 07:00 UTC · Duration: 48 d
- Updates: 4 · Affected components: CARRIER NETWORK - SMS Toll-Free, North America, SMS Toll-Free, North America, CARRIER NETWORK - SMS Short Code, North America, SMS Short Code, North America, MMS Toll-Free, North America, ZIPWHIP MESSAGING - MMS Toll-Free, North America, CARRIER NETWORK - SMS Long Code, North America, SMS Long Code, North America, CARRIER NETWORK - MMS Long Code, North America, MMS Long Code, North America, CARRIER NETWORK - MMS Short Code, North America, MMS Short Code, North America, SMS Toll-Free, North America, ZIPWHIP MESSAGING - SMS Toll-Free, North America, MMS Long Code, North America, ZIPWHIP MESSAGING - MMS Long Code, North America, SMS Long Code, North America, ZIPWHIP MESSAGING - SMS Long Code, North America, CARRIER NETWORK - MMS Toll-Free, North America, MMS Toll-Free, North America
- [Vendor status page: https://stspg.io/qhg27r2m4yxl](https://stspg.io/qhg27r2m4yxl)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **scheduled** 2026-09-04 07:24 UTC: Twilio is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 22 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
- **scheduled** 2026-10-22 02:00 UTC _(deleted by the vendor)_: Maintenance will begin as scheduled in 60 minutes.
- **in progress** 2026-10-22 03:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-22 07:00 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-22 02:03 UTC: [Incident updated: United States and Canada Twilio SMS and MMS Maintenance](https://rewindex.com/change/rc15625d8bfa1f3.md)
- 2026-10-22 03:03 UTC: [Incident updated: United States and Canada Twilio SMS and MMS Maintenance](https://rewindex.com/change/r11a66fd621114d.md)
- 2026-10-28 17:23 UTC: [Incident updated: United States and Canada Twilio SMS and MMS Maintenance](https://rewindex.com/change/r1475bd3b898f8a.md)

## Cite this

Maintenance posted by Twilio, started 2026-09-04 07:24 UTC, resolved after 48 d, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/8hlz8c0px5mn
- Citation: Twilio, “United States and Canada Twilio SMS and MMS Maintenance” (2026-09-04 07:24 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/8hlz8c0px5mn (CC BY 4.0).
- Markdown link: `[Twilio: United States and Canada Twilio SMS and MMS Maintenance (2026-09-04)](https://rewindex.com/company/twilio/incidents/8hlz8c0px5mn)`


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Canonical: https://rewindex.com/company/twilio/incidents/8hlz8c0px5mn · Markdown: https://rewindex.com/company/twilio/incidents/8hlz8c0px5mn.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/8hlz8c0px5mn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:23:37.889Z