Twilio: United Kingdom Account Security Carrier Partner Maintenance - Three
Affected components: CARRIER NETWORK - Lookup Identity MatchLookup Identity MatchCARRIER NETWORK - Lookup SIM SwapLookup SIM SwapCARRIER NETWORK - Legacy Identity MatchAndAttributesLegacy Identity MatchAndAttributesCARRIER NETWORK - Verify Silent Network AuthVerify Silent Network Auth
Timeline of updates
- scheduled
Our carrier partner Three United Kingdom is conducting a planned maintenance from 20 October 2026 at 21:30 PDT until 20 October 2026 at 23:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.
Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
- scheduledDeleted by the vendor
Maintenance will begin as scheduled in 60 minutes.
- in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed
The scheduled maintenance has been completed.
Changes Rewindex caught on this incident
- Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Three
- Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Three
- Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Three
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
268f658c092e93fa…Version 2 captured
In the 2026-10-21 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
b3279058e66746f3…Version 3 captured
In the 2026-10-21 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
9aa15a2640b65057…Version 4 captured
In the 2026-10-27 checkpoint, timestamped by DigiCert and FreeTSA on . Record hash
d4fe8cbf37b25ea7…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Maintenance posted by Twilio, started 2026-10-14 12:22 UTC, resolved after 7 d, 4 update(s); edited after publishing.
- Title
- United Kingdom Account Security Carrier Partner Maintenance - Three
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/7n3wy26l4mq2
Twilio profileRecent Twilio incidentsAll outages on October 14, 2026Twilio in October 2026MarkdownJSON