# Twilio: United Kingdom Account Security Carrier Partner Maintenance - Three

> Twilio maintenance “United Kingdom Account Security Carrier Partner Maintenance - Three” on 2026-10-14: impact maintenance (vendor’s label), 7 d, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/7n3wy26l4mq2
Last updated: 2026-10-27T17:44:01Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-14 12:22 UTC · Resolved: 2026-10-21 06:00 UTC · Duration: 7 d
- Updates: 4 · Affected components: CARRIER NETWORK - Lookup Identity Match, Lookup Identity Match, CARRIER NETWORK - Lookup SIM Swap, Lookup SIM Swap, CARRIER NETWORK - Legacy Identity MatchAndAttributes, Legacy Identity MatchAndAttributes, CARRIER NETWORK - Verify Silent Network Auth, Verify Silent Network Auth
- [Vendor status page: https://stspg.io/zzm24j6jvbc3](https://stspg.io/zzm24j6jvbc3)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **scheduled** 2026-10-14 12:22 UTC: Our carrier partner Three United Kingdom is conducting a planned maintenance from 20 October 2026 at 21:30 PDT until 20 October 2026 at 23:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers. Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
- **scheduled** 2026-10-21 03:30 UTC _(deleted by the vendor)_: Maintenance will begin as scheduled in 60 minutes.
- **in progress** 2026-10-21 04:30 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-21 06:00 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-21 03:33 UTC: [Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Three](https://rewindex.com/change/r91ee6740e42841.md)
- 2026-10-21 04:33 UTC: [Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Three](https://rewindex.com/change/rad84b7fd469f48.md)
- 2026-10-27 17:44 UTC: [Incident updated: United Kingdom Account Security Carrier Partner Maintenance - Three](https://rewindex.com/change/r7dd2f3a8798a0d.md)

## Cite this

Maintenance posted by Twilio, started 2026-10-14 12:22 UTC, resolved after 7 d, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/7n3wy26l4mq2
- Citation: Twilio, “United Kingdom Account Security Carrier Partner Maintenance - Three” (2026-10-14 12:22 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/7n3wy26l4mq2 (CC BY 4.0).
- Markdown link: `[Twilio: United Kingdom Account Security Carrier Partner Maintenance - Three (2026-10-14)](https://rewindex.com/company/twilio/incidents/7n3wy26l4mq2)`


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Canonical: https://rewindex.com/company/twilio/incidents/7n3wy26l4mq2 · Markdown: https://rewindex.com/company/twilio/incidents/7n3wy26l4mq2.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/7n3wy26l4mq2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:11:53.778Z