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Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States

MinorStatus: resolvededitedStarted Resolved (2.7 h)4 updatesstspg.io (opens in new tab)

Affected components: CARRIER NETWORK - SMS Short Code, North AmericaSMS Short Code, North America

Timeline of updates

  1. investigating

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telnyx LLC network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telnyx network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States is operating normally.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-20 17:16 UTC, resolved after 2.7 h, 4 update(s); edited after publishing.

Title
SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/756ps6mg126h

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