# Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States

> Twilio status incident “SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States” on 2026-10-20: impact minor (vendor’s label), 2.7 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/756ps6mg126h
Last updated: 2026-10-20T20:03:18Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-20 17:16 UTC · Resolved: 2026-10-20 20:00 UTC · Duration: 2.7 h
- Updates: 4 · Affected components: CARRIER NETWORK - SMS Short Code, North America, SMS Short Code, North America
- [Vendor status page: https://stspg.io/q67xyn787z7c](https://stspg.io/q67xyn787z7c)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-20 17:16 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telnyx LLC network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-20 17:20 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telnyx network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **monitoring** 2026-10-20 17:59 UTC: We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **resolved** 2026-10-20 20:00 UTC: The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States is operating normally.

## Rewindex changes for this incident

- 2026-10-20 18:03 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States](https://rewindex.com/change/r802e05ab09bf46.md)
- 2026-10-20 20:03 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States](https://rewindex.com/change/rbb8d77a7f9ef8b.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-20 17:16 UTC, resolved after 2.7 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/756ps6mg126h
- Citation: Twilio, “SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States” (2026-10-20 17:16 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/756ps6mg126h (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (2026-10-20)](https://rewindex.com/company/twilio/incidents/756ps6mg126h)`


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Canonical: https://rewindex.com/company/twilio/incidents/756ps6mg126h · Markdown: https://rewindex.com/company/twilio/incidents/756ps6mg126h.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/756ps6mg126h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:20:49.666Z