Twilio: In Progress Voice API Update Requests to a Subset of Calls Failed
Timeline of updates
- resolved
Twilio Voice REST API was degraded for 9 minutes between 08:19 am and 08:28 AM Pacific Time on 07/30/2024. During this period of time customers may have experienced 500 error responses on API requests to update in-progress voice calls. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2024-07-30 15:35 UTC, resolved after 16 min, 1 update(s).
- Title
- In Progress Voice API Update Requests to a Subset of Calls Failed
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/72pjgmd179mv
Twilio profileRecent Twilio incidentsAll outages on July 30, 2024Twilio in July 2024MarkdownJSON