Twilio: WhatsApp Sandbox Try-It-Out User Interface Issue
Timeline of updates
- resolved
WhatsApp Sandbox via the Twilio Console Interface not acknowledging inbound messaging for a subset of Twilio customers has been resolved and WhatsApp Sandbox is operating normally at this time.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2021-09-14 15:31 UTC, resolved after 4.7 h, 1 update(s).
- Title
- WhatsApp Sandbox Try-It-Out User Interface Issue
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/3156nkxtrhqb
Twilio profileRecent Twilio incidentsAll outages on September 14, 2021Twilio in September 2021MarkdownJSON