Twilio: SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela
Affected components: CARRIER NETWORK - SMS, Latin AmericaSMS, Latin America
Timeline of updates
- investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring
We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved
The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela are operating normally.
Changes Rewindex caught on this incident
- Incident updated: SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela
- Incident updated: SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela
- Incident updated: SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-10 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d89fbff6c9e4f9ad…Version 2 captured
In the 2026-11-10 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
4cbbe1956c33c970…Version 3 captured
In the 2026-11-10 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e421ae95d9c31c2e…Version 4 captured
In the 2026-11-10 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d2376b44172fb567…
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-10 17:57 UTC, resolved after 3.4 h, 4 update(s); edited after publishing.
- Title
- SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/050yk57fph8d
Twilio profileRecent Twilio incidentsAll outages on November 10, 2026Twilio in November 2026MarkdownJSON