# Twilio: SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela

> Twilio status incident “SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela” on 2026-11-10: impact minor (vendor’s label), 3.4 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/050yk57fph8d
Last updated: 2026-11-10T21:33:49Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-10 17:57 UTC · Resolved: 2026-11-10 21:23 UTC · Duration: 3.4 h
- Updates: 4 · Affected components: CARRIER NETWORK - SMS, Latin America, SMS, Latin America
- [Vendor status page: https://status.twilio.com/incidents/050yk57fph8d](https://status.twilio.com/incidents/050yk57fph8d)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-10 17:57 UTC: Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-10 18:04 UTC: Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- **monitoring** 2026-11-10 19:11 UTC: We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **resolved** 2026-11-10 21:23 UTC: The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movistar network subscribers in Venezuela are operating normally.

## Rewindex changes for this incident

- 2026-11-10 18:13 UTC: [Incident updated: SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela](https://rewindex.com/change/rbd52c63daca300.md)
- 2026-11-10 19:13 UTC: [Incident updated: SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela](https://rewindex.com/change/r1f352c22f7f177.md)
- 2026-11-10 21:33 UTC: [Incident updated: SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela](https://rewindex.com/change/rb735a7dd26e56a.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-10 17:57 UTC, resolved after 3.4 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/050yk57fph8d
- Citation: Twilio, “SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela” (2026-11-10 17:57 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/050yk57fph8d (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (2026-11-10)](https://rewindex.com/company/twilio/incidents/050yk57fph8d)`


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Canonical: https://rewindex.com/company/twilio/incidents/050yk57fph8d · Markdown: https://rewindex.com/company/twilio/incidents/050yk57fph8d.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/050yk57fph8d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T05:27:22.744Z