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CompaniesTwilioMonthly reportsMay 2017

Twilio in May 2017: incidents, uptime and changes

12incidents posted
0labelled major or critical
100%free of major/critical
97.29%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 20 h 8 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 9 · No impact listed 3

Incidents 12

IncidentImpactStartedDurationStatusDay
Delays in message deletion affecting Programmable SMS for ~10% of customersMinor6.3 hresolved05-01
Some inbound/outbound SMS short code messages fail for Verizon USA customersMinor1.7 hresolved05-04
MMS delivery service degraded performance.Minor1.6 hresolved05-05
Delays in MMS deliveryNo impact listed9.4 hresolved05-06
Elevated Recordings Upload FailuresMinor11 minresolved05-09
Delays in accessing recordingsNo impact listed30 hresolved05-10
Some German Phone Numbers Unable to Receive CallsMinor38 minresolved05-13
SMS Delivery delays to PCCW in Hong KongMinor5.7 hresolved05-15
TaskRouter: Elevated API error ratesMinor48 minresolved05-15
Programmable voice outage in Australia and surrounding regionsNo impact listed45 minresolved05-16
Degraded Service for receiving calls in Brazil - Brasilia (+5561)Minor2.4 hresolved05-19
Increased error rate in TwiML webhook requestsMinor53 minresolved05-27

Cite this

Twilio posted 12 status incidents in May 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in May 2017
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2017/05

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