# Twilio in May 2017: incidents, uptime and changes

> Twilio in May 2017: 12 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2017/05
Last updated: 2017-06-01T00:00:00Z

- Incidents posted: 12 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 9, none 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 97.29% free of any incident; outage time 0 min, incident time 20 h 8 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2017](https://rewindex.com/company/twilio/2017/04.md) · Next: [June 2017](https://rewindex.com/company/twilio/2017/06.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delays in message deletion affecting Programmable SMS for ~10% of customers](https://rewindex.com/company/twilio/incidents/gmk008bcgl1p.md) | minor | 2017-05-01 20:22 UTC | 2017-05-02 02:41 UTC | 6.3 h | resolved |
| [Some inbound/outbound SMS short code messages fail for Verizon USA customers](https://rewindex.com/company/twilio/incidents/9fbnsfchm2zm.md) | minor | 2017-05-04 17:51 UTC | 2017-05-04 19:31 UTC | 1.7 h | resolved |
| [MMS delivery service degraded performance.](https://rewindex.com/company/twilio/incidents/t2n95wmbtj43.md) | minor | 2017-05-05 21:28 UTC | 2017-05-05 23:02 UTC | 1.6 h | resolved |
| [Delays in MMS delivery](https://rewindex.com/company/twilio/incidents/pbmxz3tb2w3h.md) | none | 2017-05-06 15:22 UTC | 2017-05-07 00:44 UTC | 9.4 h | resolved |
| [Elevated Recordings Upload Failures](https://rewindex.com/company/twilio/incidents/l6q0rnfqx31b.md) | minor | 2017-05-09 18:39 UTC | 2017-05-09 18:50 UTC | 11 min | resolved |
| [Delays in accessing recordings](https://rewindex.com/company/twilio/incidents/kqwwzxlz4d8t.md) | none | 2017-05-10 01:24 UTC | 2017-05-11 07:10 UTC | 30 h | resolved |
| [Some German Phone Numbers Unable to Receive Calls](https://rewindex.com/company/twilio/incidents/xw1pxrsqfbfc.md) | minor | 2017-05-13 21:50 UTC | 2017-05-13 22:28 UTC | 38 min | resolved |
| [SMS Delivery delays to PCCW in Hong Kong](https://rewindex.com/company/twilio/incidents/lmrqctlrhjft.md) | minor | 2017-05-15 13:20 UTC | 2017-05-15 19:02 UTC | 5.7 h | resolved |
| [TaskRouter: Elevated API error rates](https://rewindex.com/company/twilio/incidents/vzl3k5ts61ff.md) | minor | 2017-05-15 20:47 UTC | 2017-05-15 21:35 UTC | 48 min | resolved |
| [Programmable voice outage in Australia and surrounding regions](https://rewindex.com/company/twilio/incidents/vvgypxqzyjbc.md) | none | 2017-05-16 22:40 UTC | 2017-05-16 23:25 UTC | 45 min | resolved |
| [Degraded Service for receiving calls in Brazil - Brasilia (+5561)](https://rewindex.com/company/twilio/incidents/fg0yqbdyjwnd.md) | minor | 2017-05-19 16:36 UTC | 2017-05-19 18:59 UTC | 2.4 h | resolved |
| [Increased error rate in TwiML webhook requests](https://rewindex.com/company/twilio/incidents/c4j3cczlgbc6.md) | minor | 2017-05-27 00:47 UTC | 2017-05-27 01:40 UTC | 53 min | resolved |

## Cite this

Twilio posted 12 status incidents in May 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2017/05
- Citation: Twilio, “Twilio in May 2017” (2017-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2017/05 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in May 2017 (2017-05-01)](https://rewindex.com/company/twilio/2017/05)`


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Canonical: https://rewindex.com/company/twilio/2017/05 · Markdown: https://rewindex.com/company/twilio/2017/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:51:15.499Z