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CompaniesThoughtSpotIncidents

ThoughtSpot: ThoughtSpot Sync service outage

CriticalStatus: resolvedStarted Resolved (0 min)4 updatestrust.thoughtspot.cloud (opens in new tab)

Affected components: AmericasThoughtSpot Sync - Americas

Timeline of updates

  1. investigating

    ThoughtSpot Sync is currently experiencing an outage and users may be unable to access or utilize Sync functionality at this time. If you need to contact Support during this period, please email us at: support@thoughtspot.com, or reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume normal Sync operations as soon as possible and will provide updates as they become available.
    ThoughtSpot Sync service: https://docs.thoughtspot.com/cloud/latest/thoughtspot-sync (opens in new tab)

  2. monitoring

    ThoughtSpot Sync service has now recovered, and functionality has been restored.
    The service is currently under active monitoring to ensure continued stability.
    If you notice any remaining issues, please reach out to Support at support@thoughtspot.com or contact your Account Team to raise a priority request.
    We will continue to monitor and share updates if needed.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    This incident has been resolved.
    The issues affecting ThoughtSpot Sync have been resolved, and all functionality is now fully operational.
    Action: Normal operations may resume. If you see any discrepancies, please refresh your session.
    Support: If you continue to experience issues, contact support@thoughtspot.com or reach out to your Account Team.
    Thank you for your patience while we worked to restore service.

Changes Rewindex caught on this incident

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on trust.thoughtspot.cloud (opens in new tab).

Cite this

Status incident (vendor impact label: critical) posted by ThoughtSpot, started 2026-03-03 21:44 UTC, resolved after 0 min, 4 update(s).

Title
ThoughtSpot Sync service outage
Vendor
ThoughtSpot
Date
URL
https://rewindex.com/company/thoughtspot/incidents/rmwn2rgrh759

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