Struck in red is what ThoughtSpot removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
AddedTitle#1
Before: not present
After: ThoughtSpot Sync service outage
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-03 21:44 UTC
AddedResolved time#5
Before: not present
After: 2026-03-03 21:44 UTC
AddedAffected components#6
Before: not present
After: Americas, ThoughtSpot Sync - Americas
AddedUpdateinvestigating#7
Before: not present
After: ThoughtSpot Sync is currently experiencing an outage and users may be unable to access or utilize Sync functionality at this time. If you need to contact Support during this period, please email us at: support@thoughtspot.com, or reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume normal Sync operations as soon as possible and will provide updates as they become available.
ThoughtSpot Sync service: https://docs.thoughtspot.com/cloud/latest/thoughtspot-sync
AddedUpdatemonitoring#8
Before: not present
After: ThoughtSpot Sync service has now recovered, and functionality has been restored.
The service is currently under active monitoring to ensure continued stability.
If you notice any remaining issues, please reach out to Support at support@thoughtspot.com or contact your Account Team to raise a priority request.
We will continue to monitor and share updates if needed.
AddedUpdatemonitoring#9
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.
The issues affecting ThoughtSpot Sync have been resolved, and all functionality is now fully operational.
Action: Normal operations may resume. If you see any discrepancies, please refresh your session.
Support: If you continue to experience issues, contact support@thoughtspot.com or reach out to your Account Team.
Thank you for your patience while we worked to restore service.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.