# ThoughtSpot: ThoughtSpot Sync service outage

> ThoughtSpot status incident “ThoughtSpot Sync service outage” on 2026-03-03: impact critical (vendor’s label), 0 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/thoughtspot/incidents/rmwn2rgrh759
Last updated: 2026-03-03T21:44:51Z

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-03-03 21:44 UTC · Resolved: 2026-03-03 21:44 UTC · Duration: 0 min
- Updates: 4 · Affected components: Americas, ThoughtSpot Sync - Americas
- [Vendor status page: https://trust.thoughtspot.cloud/incidents/rmwn2rgrh759](https://trust.thoughtspot.cloud/incidents/rmwn2rgrh759)
- [Company: ThoughtSpot](https://rewindex.com/company/thoughtspot.md)

## Timeline of updates

- **investigating** 2026-03-03 21:00 UTC: ThoughtSpot Sync is currently experiencing an outage and users may be unable to access or utilize Sync functionality at this time. If you need to contact Support during this period, please email us at: support@thoughtspot.com, or reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume normal Sync operations as soon as possible and will provide updates as they become available. ThoughtSpot Sync service: https://docs.thoughtspot.com/cloud/latest/thoughtspot-sync
- **monitoring** 2026-03-03 21:27 UTC: ThoughtSpot Sync service has now recovered, and functionality has been restored. The service is currently under active monitoring to ensure continued stability. If you notice any remaining issues, please reach out to Support at support@thoughtspot.com or contact your Account Team to raise a priority request. We will continue to monitor and share updates if needed.
- **monitoring** 2026-03-03 21:29 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-03-03 21:44 UTC: This incident has been resolved. The issues affecting ThoughtSpot Sync have been resolved, and all functionality is now fully operational. Action: Normal operations may resume. If you see any discrepancies, please refresh your session. Support: If you continue to experience issues, contact support@thoughtspot.com or reach out to your Account Team. Thank you for your patience while we worked to restore service.

## Rewindex changes for this incident

- 2026-03-03 21:44 UTC: [Critical incident: ThoughtSpot Sync service outage](https://rewindex.com/change/i646fd889888423.md)

## Cite this

Status incident (vendor impact label: critical) posted by ThoughtSpot, started 2026-03-03 21:44 UTC, resolved after 0 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/thoughtspot/incidents/rmwn2rgrh759
- Citation: ThoughtSpot, “ThoughtSpot Sync service outage” (2026-03-03 21:44 UTC). Archived by Rewindex: https://rewindex.com/company/thoughtspot/incidents/rmwn2rgrh759 (CC BY 4.0).
- Markdown link: `[ThoughtSpot: ThoughtSpot Sync service outage (2026-03-03)](https://rewindex.com/company/thoughtspot/incidents/rmwn2rgrh759)`


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Canonical: https://rewindex.com/company/thoughtspot/incidents/rmwn2rgrh759 · Markdown: https://rewindex.com/company/thoughtspot/incidents/rmwn2rgrh759.md · JSON: https://rewindex.com/api/v1/companies/thoughtspot/incidents/rmwn2rgrh759 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:20:06.680Z