Synthesia: Login Issues
Affected components: Editor
Timeline of updates
- investigating
We're currently experiencing an issue where login is unsuccessful for some accounts, returning an error message. Our Engineering Teams are investigating the issue, and we will update as soon as we have more information. Our sincere apologies for the inconvenience, and thank you for your patience in the interim.
- resolved
Our Engineering Teams have now identified the issue, which impacted a very small number of accounts. However, if you encounter any difficulty with accessing your account, please contact support@synthesia.io and we'll be happy to assist.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).