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Synthesia: New User Sign-In Failure

MinorStatus: resolvedStarted Resolved (24 h)4 updatesstspg.io (opens in new tab)

Timeline of updates

  1. investigating

    We are currently investigating the issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. monitoring

    We’re continuing to monitor the situation. The issue that was affecting the creation of new accounts has been resolved, and new account creation is now functioning as expected. If any existing users are still unable to sign in or verify their accounts, please contact us at support@synthesia.io for further assistance.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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