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Synthesia: Slow loading times for shared Synthesia videos

MinorStatus: resolvedStarted Resolved (15 min)3 updatesstspg.io (opens in new tab)

Affected components: Video Sharing

Timeline of updates

  1. investigating

    We are currently aware of an issue causing slow loading times for shared Synthesia videos. Our engineering team is investigating the matter and we will provide updates as soon as more information becomes available

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has now been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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